Privacy policy

Privacy Policy for FIREUP Cookware Limited - Effective Date: 01/12/2021

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1. Introduction

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Welcome to FIREUP Cookware Limited ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website or purchase our cookware products.

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2. Information We Collect

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- Personal Information: We collect information provided by you during account registration, checkout, email suscribe, phone number subscribe or when you contact us. This includes your name, address, email, and phone number.

- Transaction Information: When you make a purchase, we collect details about your transaction, including the product details, payment information, and shipping address.

- Browsing Information: We collect non-personal information about your interactions with our website, including your IP address, browser type, and pages visited. This helps us enhance your user experience.

- Data Storage and Processing: Data collected may be stored and processed in countries where our affiliates, subsidiaries, or service providers are located. By using our website, users consent to use of data to locations outside of their country of residence, including the UK,United States and India, which may have different data protection laws.

- TWIPLA is a website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user. Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to our technical settings.

 

3. How We Use Your Information

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We use your information for the following purposes:

- Order Fulfillment: To process and fulfill your orders, communicate with you about your purchase, and provide customer support.

- Marketing:With your consent, we may send you promotional emails about our products, offers, and updates. You can opt out at any time.

- Improving Our Services: Analyzing data helps us improve our website, products, and user experience.

- Legal Obligations: Complying with legal requirements and enforcing our policies.

 

4. Information Sharing

 

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted service providers for order processing, shipping, and marketing, but only to the extent necessary.

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5. Your Rights and Choices

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You have the right to access, correct, or delete your personal information. You can manage your email preferences and opt-out of marketing communications. To exercise your rights, contact us at contact@fireupuk.com.

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6. Security

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We prioritize the security of your information and employ industry-standard measures to protect it.

 

7. Cookies and Similar Technologies

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We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences in your browser settings.

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8. Changes to This Privacy Policy

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We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any changes will be effective when posted on our website.

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9. Contact Us

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If you have questions about our Privacy Policy or your data, contact us at contact@fireupuk.com.

By using our website, you agree to the terms outlined in this Privacy Policy.